KETTIKReady to leave?
You’re in control.
Delete your Kettik account and request removal of your personal information. Here’s how it works.
Delete your account in Kettik
- Open your ProfileSign in to Kettik and go to the Profile tab.
- Choose Delete accountScroll below the Settings section to the Delete account button.
- Confirm your choiceConfirm the deletion prompt. Your account will no longer be available for sign-in.
Signing out or uninstalling Kettik does not delete your account.
If you have signed in but have not completed profile setup, use Delete account on the setup screen. If you created your account through an App Clip, use its Delete account option after signing in. You do not need to install the full app, supply a profile name or select a city first.
Accounts linked to Sign in with Apple may ask you to authenticate with Apple again so Kettik can revoke the Apple authorization before deleting the account.
Don’t have the app?
You can request deletion without reinstalling Kettik. Email our privacy contact with the subject Delete my Kettik account, preferably from the email address associated with your account.
Include your account email and confirm that you want to delete your Kettik account and associated personal data. If you used Sign in with Apple and Hide My Email, include the Apple relay address associated with Kettik if you know it. If you cannot access that email, tell us so we can help verify ownership.
Request account deletion
Email: kettik.app.team@gmail.com
We acknowledge email requests within 7 days and complete verified deletion requests within 30 days.
We may need to verify that the account belongs to you. Never send a password or sign-in verification code. This page itself does not submit or store a request.
What happens to your information?
Removed from the active account system
Your email, profile name and details, profile image reference, interests, sign-in identities, Terms acceptance records, login sessions and notification tokens are removed or cleared. Uploaded files, including photos awaiting review, are queued for physical deletion. Optional analytics, crash reporting and photo-processing choices are reset on the deleting device.
Shared information and limited retained records
Plans, circles and catalog items you created are deleted with your account, along with your memberships, invitations, poll choices and account blocks. Plans and circles created by other people remain without your account association. Other people may retain copies they independently saved or shared. Safety reports may retain non-identifying moderation metadata. Snapshots about your account, your submitted report descriptions and account-linked moderator notes are cleared or redacted when deletion is processed.
Security audit records are scheduled for removal after 90 days. Other operational records and applicable exceptions are described in the retention section of the Privacy Policy.
Deletion timing: active account data is removed when deletion is processed. Media is queued for physical deletion and encrypted backups expire or are overwritten within 30 days. Security audit records are retained for up to 90 days. Safety reports and limited evidence snapshots are normally retained for no more than 24 months, with longer retention only for a specific legal obligation, dispute or security investigation. Previously sent Firebase Analytics event-level data is retained for 2 months, and Crashlytics data for 90 days. Disabling future collection does not retract reports already sent or cancel a batch you already explicitly authorized for sending. After an upgrade from an older version that enabled automatic crash reporting, an app restart is needed to finish disabling the old native setting; a transfer already started by that SDK may finish.
Only want certain data removed?
Tell us which personal information you want deleted and whether you want to keep your account. We will explain if that information is necessary for a feature or must be retained for a specific legal or security reason.